At Sainé Beauty Lab, we blend science with real-life skincare needs. Our products are formulated with evidence-based ingredients, tested for safety and gentleness on all skin types, and crafted with a customer-first approach—your feedback helps shape our routines and products.

Yes. Our formulations are designed to be gentle and non-irritating. We conduct safety testing and use skin-friendly ingredients. If you have concerns, start with a patch test or consult our skincare experts for personalized recommendations.

• Start by identifying your skin type (normal, dry, oily, combination, sensitive) and your main concerns (hydration, acne, aging, pigmentation). Our guided routines and expert recommendations can help you select products that work well together.

We are committed to ethical practices. [Insert your policy here, e.g., “We do not test on animals and comply with all regulations.”] If you have specific certifications, mention them here.

If you’re not completely satisfied, you can return eligible products within [X] days of purchase for a refund or exchange. Please keep the receipt and original packaging. For exceptions or damaged items, contact our support team.

A typical sequence is: cleanse → tone → treat (serums/spot treatments) → moisturize → sunscreen (AM). If you’re using actives (retinoids, acids), introduce them gradually and follow product-specific instructions to avoid irritation.

Results vary by product and individual, but many users notice improvements in texture and hydration within 2–6 weeks with consistent use. For addressing specific concerns, it may take 6–12 weeks to see meaningful changes.

We prioritize high-quality, skin-loving ingredients sourced responsibly. We avoid unnecessary fillers and clearly disclose ingredients so you can make informed choices.

Yes. We offer [subscription options, e.g., monthly auto-ship], exclusive member discounts, and occasional promotions. Sign up for our newsletter to stay updated on new launches and savings.

Reach out via [email/contact form/phone] or use our live chat on the website. You can also share your skin goals and concerns in our community forum or during a virtual consult, and we’ll tailor recommendations to you.